CRM Assistant

Iconic Srl - Soluzioni efficaci e strategiche - CRM Assistant

CRM Assistant

Companies, Professionals, Consultancy firms, Craftsmen

from 23000€
(excluded VAT)

Request a Quote

CRM is a winning strategy for your business: a process management method that allows you to increase your business revenue while ensuring a high level of satisfaction of your customers.

Your Customers always at your fingertips!

CRM establishes a new approach to work by placing the customer at the core of the business, enabling your company to identify and manage the profiles of acquired and potential customers, allowing to develop strategies that will help to acquire new customers and maximize profits on the already acquired customers.

Contacts, potentialities, opportunities and projects will become the keys to take off your business.

  • CRM Plus System As-A-Service
  • N.1 second level domain
  • N.3 user accounts
  • 1Gb of disk space for document storage
  • 250Mb High Performance Database
  • Advanced Appointments Calendar
  • EMail and TEXT notification system*
  • Accounting and quote tools suite
  • Daily Backup and Uptime Guaranteed: 99.99%
  • Hosting Services Included for the first year

We offer remote and on-site technical support in both Italian and English, with different levels of priority:

  • Standard
    Support via email, available Monday to Friday from 8.30am to 6.30pm. Take charge of the activity on the same day of receiving the request.
  • High Priority
    Telephone support, available Monday to Friday from 8.30am to 12.30am and from 2.30pm to 6.30pm. Take charge of the activity on the same day of receiving the request.
  • Urgencies 7/7
    Phone support, available 7 days a week from 8.30 am to 10.30pm. Immediate take charge of the request.
  • On-Site Assistance
    Technical support and training at the headquarters of the Customer, to be requested upon prior appointment

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Project Timeline

Project Phases of an Iconic Website
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Step 1

Preparatory meeting with the Customer

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Step 2

Analysis and sharing with the Customer

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Step 3

Design, development and integration

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Step 4

Presentation of the developed project

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Step 5

Validation and acceptance of the Customer

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Step 6

Online publishing and billing

Are you looking for solutions to take off your online business?

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