CRM is a winning strategy for your business: a process management method that allows you to increase your business revenue while ensuring a high level of satisfaction of your customers.
Your Customers always at your fingertips!
CRM establishes a new approach to work by placing the customer at the core of the business, enabling your company to identify and manage the profiles of acquired and potential customers, allowing to develop strategies that will help to acquire new customers and maximize profits on the already acquired customers.
Contacts, potentialities, opportunities and projects will become the keys to take off your business.
- CRM Plus System As-A-Service
- N.3 independent access levels
- N.20 user accounts
- 3Gb of disk space for document storage
- 600Mb High Performance Database
- Custom report dashboard
- Integrated quote system
- Web Marketing and DEM Tools
- Multi-User Ticketing System
- Daily Backup and Uptime Guaranteed: 99.99%
- Hosting Services Included for the first year
We offer remote and on-site technical support in both Italian and English, with different levels of priority:
Support via email, available Monday to Friday from 8.30am to 6.30pm. Take charge of the activity on the same day of receiving the request.
- High Priority
Telephone support, available Monday to Friday from 8.30am to 12.30am and from 2.30pm to 6.30pm. Take charge of the activity on the same day of receiving the request.
- Urgencies 7/7
Phone support, available 7 days a week from 8.30 am to 10.30pm. Immediate take charge of the request.
- On-Site Assistance
Technical support and training at the headquarters of the Customer, to be requested upon prior appointment
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Preparatory meeting with the Customer
Analysis and sharing with the Customer
Design, development and integration
Presentation of the developed project
Validation and acceptance of the Customer
Online publishing and billing