Survey and Feedback
Iconic Surveys and Feedback is a complete and highly configurable module to equip your site with interactive tools for collecting information.
Questionnaires, evaluation forms, opinion polls … Iconic surveys and Feedback is the right tool for acquiring and cataloging the feedbacks of its Customers and Visitors.
Complete Interactive Web Surveys module, with advanced configuration and publication tools within the pages of your company website. Complete administrative backend for managing the publication of the questionnaires. Automatic tools for evaluating the answers provided. Integrated notification system via email.
- Advanced Survey module
- Installation and Integration
- Graphic Customization
- Administrative Backend
- Basic Configuration
We offer remote and on-site technical support in both Italian and English, with different levels of priority:
Support via email, available Monday to Friday from 8.30am to 6.30pm. Take charge of the activity on the same day of receiving the request.
- High Priority
Telephone support, available Monday to Friday from 8.30am to 12.30am and from 2.30pm to 6.30pm. Take charge of the activity on the same day of receiving the request.
- Urgencies 7/7
Phone support, available 7 days a week from 8.30 am to 10.30pm. Immediate take charge of the request.
- On-Site Assistance
Technical support and training at the headquarters of the Customer, to be requested upon prior appointment
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Preparatory meeting with the Customer
Analysis and sharing with the Customer
Design, development and integration
Presentation of the developed project
Validation and acceptance of the Customer
Online publishing and billing