Having a well designed site is important, but it is equally important to keep it healthy and at the maximum of its potential. It’s a task that requires targeted technical interventions, Iconic provides a specific package for your business, so you wont have to worry about anything.
The Website Monitoring Suite includes a number of technical checks of many aspects: performance, traffic, Available Resources, Updates, Security. No aspect is overlooked, thanks to our Suite you will be assured that your site will always be at its maximum.
- Traffic and resources monitoring
- Performance levels checks
- Periodic security checks
- Quarterly PDF reports
We offer remote and on-site technical support in both Italian and English, with different levels of priority:
Support via email, available Monday to Friday from 8.30am to 6.30pm. Take charge of the activity on the same day of receiving the request.
- High Priority
Telephone support, available Monday to Friday from 8.30am to 12.30am and from 2.30pm to 6.30pm. Take charge of the activity on the same day of receiving the request.
- Urgencies 7/7
Phone support, available 7 days a week from 8.30 am to 10.30pm. Immediate take charge of the request.
- On-Site Assistance
Technical support and training at the headquarters of the Customer, to be requested upon prior appointment
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Preparatory meeting with the Customer
Analysis and sharing with the Customer
Design, development and integration
Presentation of the developed project
Validation and acceptance of the Customer
Online publishing and billing